Q1
Product quality, warranty and other issues?
We have been engaged in production and sales for 15 years and are a leading enterprise in the industry. From product quality to service are the best. We have advanced production and processing equipment and rich industry experience. For the product warranty, the overall warranty is between 1-3 years depending on different products, standard or customized products, and we provide forever free technical service support.
Q2
What are the supported payment methods?
We support multi-way payment, Alibaba platform order payment, company account transfer, US dollar collection, personal account remittance, credit card remittance, Western Union remittance, and looking for a Chinese friend to pay on behalf of a variety of payment methods.
Q3
What is the expected delivery time?
Standard products will be shipped within 3-5 days. For special products or non-standard customized products, please contact us. Depending on the product, the delivery time will be determined separately.
Q4
How is the after-sales service handled?
We have a complete after-sales service team. If you have any questions after the sale, you can contact us at any time. We will help you solve the problem as soon as possible.
Q5
What shipping and transportation options do you offer?
We cooperate with many express companies and shipping companies. According to your transportation requirements, we will choose a suitable transportation method for you.
Q6
What is the range of chuck sizes you can produce?
The outer diameter of the chucks we produce can be manufactured in sizes ranging from 80mm up to 3000mm to suit various machinery requirements.
Ricon Tools
